11 June 2020

Getting a Business Back Up and Running After Coronavirus


As the exit strategy from Coronavirus is being unveiled and businesses look at what their “new” trading requires, getting up and running will present a number of challenges for many business owners. However, the business you ran before Coronavirus may not be the one to which you eventually give a trading renaissance to.

The steps required will vary greatly, according to your sector. Some will fall under ‘housekeeping’. Businesses in this category will likely need to assess their stock levels and ability to deliver their offering via their former channels. Calculations of how fast output can return to previously actual or anticipated levels may be required, along with order prioritisation. Machinery and premises checks, safety audits, a reallocation of work duties and a recall of equipment provided to those working from home are all likely actions.

Contractually, it may be vital to assess commitments to suppliers, determining whether these can real epidemics or civil emergencies as a basis on which to escape contractual obligations.

Cash flow management will be key. Decisions on which creditors to pay first may be vital. Interest on business loans accessed during the Coronavirus pandemic will need to be built into financial strategies and late payment by customers should be anticipated.

Considering Trade Credit insurance could be advantageous, as it would enable you to be paid, regardless of customer practices.

Lessons learned from the pandemic should be reflected in your business going forward. Experts suggest that reliance on long lead-time global supply chains may not be wise, if suppliers closer to home can be sourced. Shortening supply chains may provide more stability, if the same products, made to the same quality, can be produced more locally. Micro supply chains can be more agile and flexible with contracts, scaling up or down, as required.

Cyber security measures and appropriate levels of cyber insurance could be a must, if your business has pivoted into online retail or adopted cloud-based technologies and video conferencing to facilitate remote working. CGI Insurance  can help you to assess your cyber exposure and determine your insurance requirements.

Businesses are likely to have experienced change to differing degrees but, where change has occurred, it is vital to ensure that the right insurance covers are in place, as well as ascertaining whether new covers are required. Additionally, risk assessments should be reviewed as soon as the doors re-open for business. It is essential to check that no covers ran out during lockdown or were cancelled as a cost-saving measure and are now required once more.

What has shone through the UK during this pandemic has been a spirit of collaboration and this needs to form the basis of relationships with suppliers going forward. You can expect the same level of collaboration with your insurance broker, we are still here for you, supporting you through this next phase.

Each applicable policy of insurance must be reviewed to determine the extent, if any, of coverage for COVID-19. Coverage may vary depending on the jurisdiction and circumstances. For global client programs it is critical to consider all local operations and how policies may or may not include COVID-19 coverage.

The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal and/or other professional advisors. Some of the information in this publication may be compiled by third party sources we consider to be reliable, however we do not guarantee and are not responsible for the accuracy of such information. We assume no duty in contract, tort, or otherwise in connection with this publication and expressly disclaim, to the fullest extent permitted by law, any liability in connection with this publication. Willis Towers Watson offers insurance-related services through its appropriately licensed entities in each jurisdiction in which it operates.

COVID-19 is a rapidly evolving situation and changes are occurring frequently The information given in this publication is believed to be accurate at the date of publication shown at the top of this document. This information may have subsequently changed or have been superseded, and should not be relied upon to be accurate or suitable after this date.

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